Privacy Policy
At Silk Executive Travel, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information from or about you:
Personal Information:
Your name, email address, phone number, and other information you provide when you contact us or use our services.
Service Information:
Information related to the travel services you book, including the date, time, and location of your travel.
Usage Data:
Information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
Communication Information:
The content of emails or other communications with us.
How We Use Your Information
We use your information for the following purposes:
Service Provision:
To provide our travel services to you, including booking, managing, and fulfilling your travel requests.
Customer Support
To respond to your inquiries, resolve issues, and provide customer support.
Marketing and Communication:
To send you promotional materials and other communications about our services, if you have opted in to receive them.
Improving Our Services:
To understand how users interact with our website and services and to make improvements.
How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
Service Providers:
We may share your information with trusted third-party service providers who assist us in providing our services.
Legal Compliance:
We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
Business Transfers:
In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity.
Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to:
– Access and review the personal information we hold about you.
– Request corrections to inaccurate or incomplete personal information.
– Request the deletion of your personal information, subject to legal obligations.
– Opt out of marketing communications at any time.
To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: 07903 915639
Email: enquiries@silkexecutivetravel.co.uk
Thank you for choosing Silk Executive Travel. We value your trust and are committed to protecting your privacy.